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Sr Applications Analyst

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Date: Oct 12, 2021

Location: Everett, WA, US

Company: Snohomish PUD

Job ID  13121  Department  M2C/App Security/Telephony (10000039) 
Union Classification  Non Union  Type  Full Time - Salaried  
# of Openings  Job Location  Everett, Washington (US-WA) 
Closing Date  11/01/2021   Salary/Wage  $119,639.00 - $143,567.00 annually 


Job Definition

Seeking for an experienced Applications Analyst responsible for system design, technical configuration, systems integration and testing of SAP CRM and ECC application systems. This position will partner closely with Customer Service, Finance, AMI/MDM, and Customer Self-Serve application systems. This individual will be an application analyst to customer facing business groups and will contribute to the design, delivery, development, and support of SAP CRM application along with SAP ECC business solutions used throughout the District. The successful candidate must have the ability to partner well with a cross-functional team of vendors, architects, developers, infrastructure analysts and business applications owners, as well as possess excellent communication skills.

Distinguishing Characteristics


Essential Job Functions

Analyzes, develops, and maintains system applications to include design, coding; testing, troubleshooting, implementation, modifications and support for complex computer applications. 


Develops and performs complex system conversions.


Researches and defines system scope and objectives; identifies a solution for issues requiring program (or system) modification.  Provides ITS management with recommendations and work requirements.


Performs alternative and cost benefit analysis.


Leads the development of and follows security & quality assurance standards and best practices.


Develops and maintains documentation.


Leads the development of and follows policies, procedures, standards, and methodologies within Information Technology Services and the District. 


Plans and executes disaster recovery procedures.


Provides oversight, training, coaching, and mentoring to ITS staff.

Specialized Job Functions


Other Job Functions

Serves as technical lead for moderate to large projects as needed.


Keeps current with changing technology and software engineering practices.


Performs the duties of Applications Analyst as needed.


Performs other duties as assigned.

Minimum Qualifications

Knowledge of:
• Customer service practices and principles.
• Multiple technical environments.
• Batch scripts, testing and troubleshooting.
• Business writing concepts and presentation techniques.
• Cost benefit analysis.
• Development, quality assurance, and integration methodologies.
• One or more specific programming languages and use of one or more operating systems.
• Problem identification and analysis techniques.
• Project management principles, practices, and philosophies.
• System analysis and design.
• System and technical documentation.
• System security software.
• Troubleshooting techniques, file access methods, and data base concepts.
• Software engineering practices and methodologies.
• Object oriented design and object oriented programming.
• Business concepts/theories/practices.
Ability to:
• Communicate and work effectively with all levels of the organization, co-workers, customers and external vendors.
• Apply Enterprise Application Integration (EAI) methodologies and processes.
• Interpret technical information and explain in understandable terms.
• Think logically, be organized and attend to details.
• Problem solve.
• Work as part of a team.
• Perform a variety of tasks and assignments simultaneously and meet deadlines.
• Work in a fast-paced, changing environment.
• Use independent and discretionary judgment.
• Work with and maintain confidential information appropriately.
• Maintain standards and keep accurate documentation.
• Lead moderate/large projects.
• Learn, interpret and apply District policies and procedures.
• Research, learn and apply new technologies.
• Work in a team development and matrix resource environment.
• Learn and apply software engineering practices and methodologies.
• Oversee, coach, train and mentor.


  • Bachelor’s Degree in Computer Science or related field and five (5) years progressively more responsible programming and application systems experience.


• Valid Washington State Driver License.

Preferred Qualifications

•    Technical and functional experience in SAP configuration, design, and support in the ECC and CRM clients
•    Knowledge of CRM, FICA (Contract Accounts) and IS-U SAP modules and experience working in Utilities industry highly preferred
•    Project Lead experience on tasks and initiatives of varying size and responsibility for coordination and overall project management
•    Software project lifecycle experience including requirements, design, development, testing, implementation, documentation, and support phases
•    Excellent communication skills
•    Strong technical writing skills, teamwork, interpersonal skills, critical thinking and analytical skills
•    Ability to work in a group and individual tasks 

Working Conditions

• Duties performed in an office environment and require the repetitive use of a computer, keyboard and mouse.
• Travel to District offices, training, and meetings is required.
• 24/7 pager duty may be required.



Snohomish County P.U.D. #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.

Nearest Major Market: Seattle
Nearest Secondary Market: Everett

Job Segment: ERP, Engineer, Data Management, Developer, SAP, Technology, Engineering, Data