Office Technician II

Application Review

We strongly encourage you to submit a cover letter along with your application to help us understand why you would make a strong fit on Team PUD. Applicant review will begin on May 25th, 2025, and selected candidates will be invited to move forward in the process.  Applications will be continued to be accepted through May 31st, 2025, and additional candidates will be moved forward as needed.

Job Definition

Performs general, varied clerical support to assigned department(s) including (but not limited to): working with customers projecting a positive customer service attitude; answering general questions and providing phone coverage for assigned department(s); performing word processing and spreadsheet functions using appropriate computer software applications; and using District’s e-mail/calendaring system as necessary.

Distinguishing Characteristics

This position is a step progression position with time requirements. Progression  from Office Technician Level 1 to Office Technician Level 2, Step 1, does not require a bid, but it is contingent on successful completion of related tests and gaining the necessary skills, education and/or experience outlined in the Level 2 job description. Progression to Office Technician Level 2, Step 2 requires completion of 12 months at the Office Technician Level II, Step 1 

The Level 2 classification is distinguished from the Level 1 classification by requiring increased skills, education, and job responsibilities. Duties performed involve office and clerical support work of a regular, routine, and recurring nature following specific and well-established policies and procedures. This position requires the incumbents to perform the duties of an Office Technician Level 1 as required.

Note: An Office Technician may perform some or all of the functions outlined within this job description.  Some positions are required to perform office/clerical duties specifically related to a given department.  
 

Essential Job Functions

1.    Provides customer service support (both internal and external) for District departments, receives and directs incoming calls using a multi-line phone, forwards customer inquiries and acts as point of contact for department when appropriate.
2.    Uses various computer software applications performing word processing and spreadsheet functions in support of department and managers.  Types, logs and routes various documents, reports, forms, cards, etc.
3.    Performs data entry into various systems including manual and automated recordkeeping systems.  Audits various data and input. Prepares and/or maintains reports and logs.  
4.    Completes and processes various forms.
5.    Maintains filing systems in support of departmental function.
6.    Orders and maintains supply inventories to support departmental needs, prepares and transmits faxes, and copies and collates and distributes various documents.
7.    Opens, sorts and distributes mail for related departments.  Performs special delivery as needed.
8.    Operates related office equipment such as computer, tablet, smart phone, fax machine, copy machine, ten key, calculator, etc.
9.    Collects, compiles and edits data to produce departmental reports; conducts research as needed.
10.    May perform general office duties requiring mathematical computations and handling of cash. 
11.    Processes documents in support of departmental functions.

Specialized Job Functions

N/A

Other Job Functions

1. Schedules meetings and conference rooms.
2. Provides relief support for other staff as needed.
3. Trains on Office Technician duties.
4. Assists on various committees.
5. May troubleshoot minor problems for office machines, such as printers, copy machines, etc.  Contacts appropriate personnel for repairs.
6. Maintains calendars of departmental staff as required.
7. Performs other duties as assigned.

Minimum Qualifications

Experience/Education

• Six (6) months experience as an Office Technician Level 1; OR
• The equivalent amount of external general office clerical experience, AND
• Successful completion of required testing listed below.

License/Certification

Preferred Qualifications

• General office experience.

Working Conditions