Job Definition

Notifies District customers of the intent to do tree trimming and removal.  Obtains customer permission and maintains detailed records of correspondences with customers.  Researches real estate records to identify and locate legal owners.  Marks trees for removal by in-house and contract crews.  Reports to the Vegetation Management Superintendent and receives direction from the Vegetation Management Line Clearance Coordinators. 

Distinguishing Characteristics

This position is a step progression position with time requirements and/or certification requirements.  Progression to Level II does not require a bid, but it is contingent upon meeting time requirements in the classification and/or obtaining ISA Arborist Certification.  Progression to Level III is contingent upon obtaining required Arborist certification and meeting time requirements at Level II.  Progression to level IV requires 24 months at Level III at the District.  Incumbents at Level IV are given the title of.  Incumbents are required to advance successfully to the Line Clearance Notifier Level III within two (2) years. 

The District may post a bid for this classification at any Level.  Applicants and bidders will be required to successfully complete a collaborative interview process.  The interview process will not apply when an employee moves from one level to the next higher level.

Essential Job Functions

• Contacts District customers, by telephone, in person, or through written/electronic communications, and notifies of the intent to do tree trimming and removal. 
• Uses customer service skills and Arborist Certification to resolve customer concerns related to tree trimming/removal while presenting a positive image of the District. 
• Interprets District vegetation management standards and applies to specific customers needs as appropriate. 
• Makes observations in the field and transfers information into written communications for use by the District, contract personnel and customers. 
• Obtains written permission from customers to work on or adjacent to their property. 
• Identifies and marks trees for removal or trimming according to District specifications. 
• Researches real estate records to identify and locate property owners. 

Specialized Job Functions

N/A

Other Job Functions

• Maintains appropriate records. 
• Performs associated duties as assigned.
• Works as a District Flagger during storms & major emergencies

Minimum Qualifications

Experience/Education

Education/Experience – Level I:

• Two (2) years customer service experience in a related industry.
• Certified Flagger Card or ability to obtain one in the first six months of employment.
• Defensive Driving Certificate or ability to obtain one in first six months of employment.
• First Aid Card or ability to obtain one in first six months of employment. 

Education/Experience – Level II:

• Meeting education/experience of Level I.
• Six (6) months experience performing Line Clearance notification in an electric utility or ISA certified Arborist.

Education/Experience – Level III:

• Six (6) months experience performing Line Clearance notification
• ISA certified Arborist. 

Education/Experience – Level IV (LCN/Arborist):

• 24 months experience at the District performing Line Clearance III. 

License/Certification

Preferred Qualifications

N/A

Working Conditions