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Business Analyst or Sr Business Analyst

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Date: Nov 8, 2022

Location: Everett, WA, US

Company: Snohomish PUD

Job ID  15042  Department  Finance Systems Support (10000211) 
Union Classification  Non Union  Type  Full Time - Salaried  
# of Openings  Job Location  Everett, Washington (US-WA) 
Closing Date  12/11/2022   Salary/Wage  $87,880.00 - $118,112.00 annually 


Job Definition

Supports and helps implement enterprise business application(s) which may impact multiple business functions, are mission critical, and cross traditional department boundaries involving individuals and groups with diverse interests.  Works with business users to analyze and implement changes to business processes by enhancing the alignment between business processes and information technology.

Distinguishing Characteristics


Essential Job Functions

Supports, monitors, problem solves, troubleshoots, and maintains, established enterprise business application(s).


Assists and makes recommendations with the analysis, design, upgrade, test, and implementation of at least one enterprise business application. 


Serves as a liaison between business users and IT to analyze, define and recommend technical solutions to meet business needs, facilitate process improvement, and enhance workflow.


Identifies business user’s high level business requirements and translates into functional specifications for IT support.


Develops detailed requirement specifications and delivers test plans, training and assists with operating procedures.


Assists in cost benefit analysis.


Follows security & quality assurance standards and practices.


Develops and maintains documentation.


Follows policies, procedures, standards, and methodologies within the Department and District.


Understands business processes of at least one District/Division/Department.


Specialized Job Functions


Other Job Functions

Remains up-to-date and continuously learns about new technology for District business needs.


Performs other duties as assigned.

Minimum Qualifications

Knowledge of:
• Analysis and design of enterprise application systems.
• Basic instructional design principles, theories and practices.
• Coaching, mentoring, and training techniques.
• Alternative and cost-benefit analysis.
• Basic understanding of: client/server/web application environments/software; distributed processing; communication services; and relational database management systems.
• Business writing skills and presentation techniques.
• Customer service practices and principles.
• Business concepts/theories/practices.
• Functional specifications for IT support and technology trends.
• Development, quality assurance, and integration methodologies.
• System and technical documentation.
• Problem identification and analysis techniques.
• Change management.
• Software upgrade process.
• Business writing concepts and presentation techniques.
• Process analysis, design and integration.
Ability to:
• Communicate and work effectively with all levels of the organization, co-workers, customers and external vendors.
• Think logically, be organized and attend to details.
• Work as part of a team.
• Perform a variety of tasks and assignments simultaneously and meet deadlines.
• Work and perform well in a fast paced environment.
• Grasp technical information and explain in understandable terms.
• Show a high level of commitment to quality end user service.
• Complete detailed reports and cost-benefit analysis.
• Develop procedures and maintain accurate documentation.
• Use independent and discretionary judgment.
• Maintain standards and keep accurate documentation.
• Define user requirements, functional specifications, use cases, testing and training plans.
• Proactively and constructively deal with conflict.
• Gain an understanding of related business process for assigned application(s).
• Use and understand programming languages and related tools.
• Analyze business and technical issues within a structured methodology and describe alternative approaches.
• Problem solve.
• Learn, interpret and apply District policies and procedures.
• Handle confidential information appropriately.
• Research and learn new business process and supporting technology.


Business Analyst

  • Bachelor’s Degree in a related field and two (2) years progressively more responsible application support experience OR the equivalent combination of related education and work experience


Sr Business Analyst

  • Bachelor’s Degree in a related field and two (4) years progressively more responsible application support experience OR the equivalent combination of related education and work experience


• Valid Washington State Driver License.

Preferred Qualifications

  • Experience with implementing and supporting packaged business applications.
  • Previous utility experience.

Working Conditions

• Duties performed primarily in an office environment and require the repetitive use of a computer, keyboard and mouse.
• Travel to business meetings, training and District offices is required.
• 24/7 pager duty may be required.



Snohomish County P.U.D. #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.

Nearest Major Market: Seattle
Nearest Secondary Market: Everett

Job Segment: Testing, Business Analyst, QA, Quality Assurance, Technical Support, Technology, Quality